Continuing the Uber’s business model discussion, this article provides practical examples of startups that have ‘chosen to create a mobile-enabled service business rather than just a technology layer’.
“There is no doubt to us that if we want to be successful, and if we want to be in the cleaning of clothes business, then we have to own that business,” says one of the articles interviewees. “It’s very difficult to get the kind of consistent quality that you need to provide to keep customers without doing it yourself.”
I too agree that it is better for business to own more of its core process, not less. And what do you think?
Read the entire article at Why A New Generation Of On-Demand Businesses Rejected The Uber Model | Fast Company | Business + Innovation