How to measure and maximise return on Transformation & Change efforts

Building on agile ways of working to define change projects’ KPIs and embed transformation

The earlier post on 10 principles of agile project management spoke at length about bringing the spirit of the original Agile Manifesto into organising and running a Transformation & Change project and/or Target Operating Model design process. One of the most pertinent questions resulting from that post is “What KPIs can be put in place to track transformation progress and how can they be used to embed change further inside the organisation?”

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