To change or not to change (and what) – Dealing with organisational culture in the context of a Target Operating Model

The 5 key contexts of Strategic Business Architecture series continues with a fresh look on how Strategic Business Architecture plays a critical buffering and enabling role between the internal company context and its Target Operating Model. Subtly adjusting critical aspects of underlying organisational culture gives the optimal Target Operating Model its capability and agility to deliver expected economic results through the people side of Transformation & Change equation.

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5 Benefits of an architected Target Operating Model

Every single organisation, whether a commercial, non-profit or government body, has an operating model. For as long as there is purpose for an organisation to exist and deliver results, it will be organised in some shape or form around structures, procedures, processes and similar. The operating model concept is not limited to organisations of, or above, certain size. Even if a company consists of just one single person, it already has an operating model in place with certain way things are done and results delivered by that organisation. Another single-person organisation will have a different operating model, because its raison d’être and objectives will be different, and even if not, the person in charge will have a different view on how they should be achieved.

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10 principles of agile project management for Target Operating Model design

What can be learnt from the IT community to efficiently  organise and deliver complex organisational projects?

Agile is THE kid on the block as far as the IT industry is concerned. Rapid application, Scrum, Kanban and other lightweight software development methods have been challenging traditional approaches such as waterfall for several years now.  The key attraction of agile methods is that their philosophy focuses on people over tools, deliverables that work in practice rather than on paper, continuous collaboration over infrequent interaction events and responsiveness to change over rigid following a preset master plan.

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Industry context and Target Operating Model design


The 5 key contexts of Strategic Business Architecture series continues with this new article on how Strategic Business Architecture plays a critical bridging role between the external industry environment and enterprise Target Operating Model. Indeed, taking into account underlying industry dynamics creates a model that is flexible, agile and interconnected to channel enterprise resources to where needed.

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Using scenario development to connect Target Operating Model with wider external context


In my overview of the 5 key contexts of Strategic Business Architecture, I mentioned that understanding of the company’s external environment will help building a Target Operating Model that is up-/down-scalable and thus can cope better both when things are looking good and in downturn. In this article, I am discussing likely benefit of using scenario development in designing a more scaleable and resilient operating model. 

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